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UNIFIED COMMUNICATIONS

Managing the complexity of communications is critical to business success. Unifying your voice, data, video and online collaboration systems reduces the need for multiple technologies. It allows messages to be diverted to the same central repository so that users can access them whenever and wherever they are. This overcomes the key challenge of information overload and misdirected communications that delay decisions, slow down processes, and reduce productivity. This also allows your clients to get to the right person within your organisation first time. (See also IP Telephony)

Converge-IT's Solution

Converge-IT have partnered with Mitel, a market leading provider of integrated communications solutions that focus on blending technology with the human interface.

We understand that businesses spend more on communications solutions than any other area of IT investment and that your communication platform is one of your most important business applications.

What does this mean for your business?

Unified communications applications are actually integrated within an IP network to provide structure and intelligence that can help organisations integrate their communications more closely with business processes, and ensure information reaches recipients quickly, through the most appropriate medium. Our Unified Communications solutions are underpinned by our IT Support service.

The business benefits include:

 

To understand how a unified technology solution will benefit you. Call our Manchester IT support team .

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   Testimonials
Oliver & Co Solicitors

"We have been delighted with the efficiency and the support of the Converge-IT engineers and consultants. They have enabled us to get on with growing the firm while they look after all of our IT needs"

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Microsoft Hewlett Packard Sophos VMware Mitel Cisco Exinda Tobit Citrix