CONVERGE SUPPORT BANK

As the name states Converge Support Bank is based on buying a "bank" of time. This can be used when you need assistance with special projects, to cover holidays or busy periods without hiring additional staff or simply when you need advice.

It importantly provides you with an SLA rather than being placed at the bottom of the queue! This pre-paid service includes the following:

• SLA with guaranteed response times
• No annual contract
• Pro-active network/server monitoring
• Service levels to meet your business requirements
• Monthly statements
• Bank time until you need it
• Flexible support when you need it
• Choose how much support you need
• Used to facilitate any Converge-IT service

Check out our other IT Support services or contact us now for more information.